Frequently Asked Questions
Find answers to common questions about My Group Online.
Do I need internet to use My Group Online?
No! The app works completely offline using Bluetooth Low Energy technology. Perfect for remote locations.
Is location data collected?
Absolutely not. We do not track GPS or location. The app only uses Bluetooth to detect proximity, not position.
What devices are supported?
Android 9+ and iPhone 8 and newer. We support older devices that are commonly used on group trips.
How many participants can I have?
The free plan supports up to 6 participants. Pro plans have unlimited participants.
Is it safe for children?
Yes! No accounts required, no GPS tracking. Participant data is auto-deleted after 7 days.
Still have questions?